If you require any information regarding your order or have any comments regarding the product or service, please call, send a message on WhatsApp or an email
Phone Number: +234 817 870 9947
Hours of Operation
Delivery details and prices to the different states of regions.
Delivery within Lagos- From ₦800
Outside Lagos – From ₦1,500
International – From ₦10,000
Orders will be dispatched with 48 hours, after payment is confirmed.
Estimated delivery time:
2 working days within Lagos
2-4 working days within Nigeria
3-5 working days outside Nigeria
Shipping charges will be added to your order once you reach the checkout stage. This is calculated based on the weight and destination of your order
Please help us and the delivery company by taking extra care with the address details, kindly write your address in full & also to include landmarks.
Our returns policy is for goods purchased on the www.rbshop.com.ng website only.RB Organics wishes you be delighted with your order. We will replace or exchange only products that are delivered with defaults, and is returned to us within 7 days of your receipt. The products are in their original, un-opened, un-used, sealed and un-damaged condition.All you need to do is to send an email to firstname.lastname@example.org or call +234 817 870 9947 to send the items back to us. This only applies to products being bought on-line and it does not apply to products bought at a retailer.
Please note that all shipments to destinations outside Nigeria may be subject to import duties and taxes which are levied by the importing country at the time the shipment arrives to your country. All applicable duties, fees and any additional charges for customs clearance are the customer’s responsibility.
OUT OF STOCK ITEMS
If an item that you have ordered is temporarily out of stock, you will receive an email with an indication as to when you are likely to receive it.
We are committed to protecting your privacy. We do not pass on information and we do not share your details to other parties and companies.
When using please follow the safety regulations for all of our products: Before use always read instructions and warnings on the packaging.
All products are for external use only. The products must be kept out of reach of children.
People with allergic reactions or sensitive skin should do skin test on a small area 24 hours before use.
Avoid contact with the eyes and ears. If the product gets into the eyes, or ears rinse well with tepid water. If necessary seek medical assistance.
NEVER use our products if you are allergic to any of the ingredients.
To ensure that we offer our customers a safe and easy transaction platform, we’ve chosen gateways that suit our customers from all over the world. They include;
• VISA Naira Card
• Verve Card
• Direct Bank Transfer
The terms and conditions set below apply to the use of the RonnieBee Organics website available at rbshop.com.ng
By using this website you agree to these terms and conditions. These Terms and Conditions do not affect your Statutory Rights as a consumer.